Terms of Service

Last Updated: January 14, 2026

Welcome to Raibros. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services available at www.raibros.shop (the “Site”). By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

If you do not agree with any part of these Terms, please do not use our services.

1. Eligibility & Account Responsibility

By using our Site, you confirm that:

  • You are at least the age of majority in your place of residence.
  • All information you provide (billing, shipping, contact details) is accurate, complete, and current.
  • You are authorized to use the payment method submitted.

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

2. Products & Product Information

Raibros specializes in premium and luxury bags and accessories.

  • We make every effort to display accurate product descriptions, images, and pricing.
  • Product colors and appearance may vary slightly depending on screen settings.
  • We do not guarantee that product visuals will appear identical on all devices.
  • Product availability, descriptions, and pricing are subject to change without notice.

We reserve the right to discontinue or limit quantities of any product at our discretion.

3. Orders & Acceptance

Placing an order constitutes an offer to purchase.

  • Orders are accepted only after payment is successfully processed.
  • We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, inventory issues, or unauthorized transactions.
  • If an order is canceled after payment, a full refund will be issued.

Orders cannot be modified once processing begins.

4. Pricing, Payments & Billing

  • All prices are listed in USD unless stated otherwise.
  • Prices do not include shipping fees, taxes, customs duties, or import charges unless clearly stated.
  • Payment must be completed at checkout using our approved payment methods.
  • You agree to provide valid and authorized payment information.

We reserve the right to correct pricing errors at any time.

5. Shipping & Delivery

Shipping terms are governed by our Shipping Policy.

  • Handling Time: 1–2 business days
  • Transit Time: 3–5 business days
  • Estimated Total Delivery Time: 4–7 business days

Delivery times are estimates and not guaranteed. Delays caused by carriers, weather, customs, or events beyond our control are not our responsibility.

Risk of loss passes to the customer once the order is handed over to the carrier.

6. Returns, Refunds & Exchanges

All returns and refunds are governed by our Return & Refund Policy.

  • 30-day return window from delivery date.
  • Items must be unused, with original packaging and tags.
  • Refunds are issued to the original payment method after inspection.
  • Customers are responsible for return shipping unless the item is defective or incorrect.

Sale items and gift cards are non-refundable.

7. Order Cancellations

  • Orders may be canceled within 12 hours of placement.
  • Once an order enters processing or is shipped, it cannot be canceled and must follow the return process.

8. Intellectual Property

All content on this Site—including logos, product images, text, graphics, designs, and trademarks—is the exclusive property of Raibros.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

9. Prohibited Use

You agree not to:

  • Use the Site for unlawful or fraudulent purposes.
  • Submit false or misleading information.
  • Interfere with site security or functionality.
  • Attempt unauthorized access to systems or data.
  • Use automated tools (bots, scrapers) without permission.

Violation may result in immediate termination of access.

10. Third-Party Services & Links

Our Site may include links or integrations with third-party services.

We are not responsible for third-party content, policies, or practices. Use of third-party services is at your own risk.

11. Disclaimer of Warranties

Our products and services are provided “as is” and “as available”.

We make no warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

Some jurisdictions may not allow certain disclaimers, so limitations may apply.

12. Limitation of Liability

To the fullest extent permitted by law, Raibros shall not be liable for:

  • Indirect, incidental, punitive, or consequential damages
  • Loss of profits, data, or business opportunities

Our total liability is limited to the purchase price of the product in question.

13. Indemnification

You agree to indemnify and hold harmless Raibros, its owners, employees, and partners from any claims, damages, or expenses arising from:

  • Your misuse of the Site
  • Violation of these Terms
  • Breach of applicable laws

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to conflict of law principles.

You agree that any disputes shall be resolved exclusively in the courts located in Florida.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

  • Updates will be posted on this page with a revised “Last Updated” date.
  • Continued use of the Site after changes constitutes acceptance.

16. Contact Information

For questions regarding these Terms or our services, please contact us using the official details provided on our website.

Business Name: Raibros
Customer Support: 24/7 Chat Support available through our website
Support Hours: Monday to Friday, 9:00 AM – 4:00 PM (EST); Saturday & Sunday: Closed
Phone: +1 (786) 619-8154
Email: support@raibros.shop

·       Business Address: 7901 4th St N, Suite 300, St. Petersburg, Florida 33702, United States

🚚 Transparent Shipping

Order processing and delivery timelines are clearly explained on our Shipping Policy page, so you know what to expect before placing an order.

🔒 Secure Checkout

Your payment information is protected using encrypted and trusted payment systems to help ensure a safe and secure checkout experience.

📞 Customer Support

Our support team is available via chat and email to assist you with orders, product questions, or general inquiries.