Shipping Policy
Last Updated: January 16, 2026
At Raibros, we are committed to providing clear, reliable, and transparent shipping services. This Shipping Policy explains how orders are processed, shipped, and delivered to customers within the United States.
1. Shipping Destination
Raibros ships exclusively within the United States. All orders are dispatched from our fulfillment facilities and handled with care to ensure safe delivery.
2. Order Processing & Cut-Off Time
To maintain accuracy and quality control, every order is reviewed before shipment.
Order Cut-Off Time: 4:00 PM (Eastern Standard Time – EST)
Handling Time: 1–2 business days (Monday to Friday)
Orders placed after the cut-off time, on weekends, or on U.S. public holidays will be processed on the next business day.
3. Shipping Methods & Delivery Timeframes
Standard Shipping (United States)
Handling Time: 1–2 business days
Transit Time: 3–5 business days
Total Estimated Shipping Time: 4–7 business days
Delivery times are estimates and are calculated from the date the order is shipped.
Fast / Expedited Shipping
Fast shipping is available for eligible orders.
- Expedited shipping rates are automatically calculated and displayed at checkout
- Rates vary based on delivery location, package weight, and carrier selection
- Estimated delivery timelines are shown before order confirmation
4. Shipping Costs (Flat Rate)
Raibros offers flat-rate shipping within the United States.
· Flat Shipping Rate: $15 USD per order
· This flat rate applies to all standard U.S. orders
· Shipping charges are displayed clearly at checkout before payment
· No additional shipping fees are added after purchase
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
- A tracking number
- A tracking link to monitor your shipment
Tracking updates may take up to 24 hours to appear.
6. Shipping Carriers
Raibros works with trusted U.S. carriers, including USPS, UPS, and FedEx, to ensure reliable delivery.
7. Delivery Delays
While we strive to meet all stated delivery timelines, delays can occur due to:
- Severe weather conditions
- High shipping volumes during peak seasons
- Carrier-related operational delays
If a significant delay occurs, our customer support team will notify you.
8. Address Accuracy
Customers are responsible for entering a complete and accurate shipping address at checkout.
Raibros is not responsible for delivery issues caused by incorrect or incomplete address information.
9. Damaged or Missing Orders
If your order arrives damaged or does not arrive as expected, please contact us within 48 hours of delivery so we can assist you according to our return and refund procedures.
📞 Contact Information
Business Name: Raibros
Customer Support: 24/7 Chat Support available through our website
Support Hours: Monday to Friday, 9:00 AM – 4:00 PM (EST); Saturday & Sunday: Closed
Phone: +1 (786) 619-8154
Email: support@raibros.shop
Business Address: 7901 4th St N, Suite 300, St. Petersburg, Florida 33702, United States