Privacy Policy
Last updated: January 23, 2026
At Raibros, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from www.raibros.shop (the “Site”) or interact with our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will apply regarding personal data.
1. Personal Information We Collect
When you visit or interact with our store, we may collect certain personal information to provide and improve our services. This information may include:
Information You Provide Directly
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction details
- Account login details (if you create an account)
- Customer support communications
Information Collected Automatically
- IP address
- Browser and device information
- Cookies and similar tracking technologies
- Pages viewed, time spent, and interaction data
Transaction Information
- Products viewed, added to cart, purchased, returned, or exchanged
- Order history and preferences
We do not knowingly collect sensitive personal data beyond what is required to process orders and provide customer support.
2. Sources of Personal Information
We collect personal information from:
- You directly (when you place an order, contact us, or create an account)
- Your device (through cookies and similar technologies)
- Shopify and trusted service providers
- Authorized third-party partners supporting store operations
3. How We Use Your Personal Information
We use your information only when necessary and for legitimate business purposes, including to:
- Process and fulfill orders
- Arrange payment, shipping, returns, and exchanges
- Provide customer support and respond to inquiries
- Communicate order updates and service messages
- Improve store performance and user experience
- Prevent fraud and secure transactions
- Comply with legal and regulatory obligations
Marketing Communications
With your consent, we may send promotional emails. You can unsubscribe at any time using the link provided in our emails.
4. Sharing of Personal Information
We do not sell your personal data.
We may share your information only with trusted parties, including:
- Shopify, our e-commerce platform provider
- Payment processors and shipping partners
- Analytics and marketing service providers
- Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
5. Shopify & Third-Party Services
Our store is hosted on Shopify, which provides the platform that allows us to sell our products and services. Your data may be processed by Shopify in accordance with their privacy practices. Visit our Shopify’s Privacy Policy.
6. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Improve website functionality
- Analyze traffic and performance
You may control cookies through your browser settings. Disabling cookies may affect certain site features.
7. Data Security & Retention
We take reasonable security measures to protect your information. However, no online system is completely secure.
We retain personal data only as long as necessary to:
- Fulfill orders
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
8. Your Rights & Choices
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Request data portability
- Opt out of targeted advertising
- Withdraw consent for marketing communications
To exercise your rights, contact us using the details below.
9. Children’s Privacy
Raibros does not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal data, please contact us so we can remove it promptly.
10. International Data Transfers
Your information may be stored or processed outside your country. Where applicable, we rely on legally recognized safeguards to protect international data transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
12. Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details below:
Business Name: Raibros
Customer Support: 24/7 chat support available through our website
Support Hours: Monday to Friday, 9:00 AM – 4:00 PM (EST); Saturday & Sunday: Closed,
Phone: +1 (786) 619-8154
Email: support@raibros.shop
Business Address: 7901 4th St N, Suite 300 St. Petersburg, Florida 33702, United States