Payment Policy

Last Updated: January 14, 2026

At Raibros, we are committed to providing a secure, seamless, and transparent payment experience. This Payment Policy outlines how payments are processed, what methods are accepted, and how billing and refunds are handled.

1. Accepted Payment Methods

Raibros currently accepts the following payment options:

• Credit & Debit Cards: Visa, MasterCard, American Express, Discover
• Digital Wallets: Apple Pay, Google Pay, PayPal
• Shopify Payments: Secure, encrypted payment processing through Shopify

All payments are processed in USD for orders shipped within the United States.

2. Payment Processing

• Payments are processed immediately when an order is placed.
• Orders will be confirmed once payment is successfully completed.
• If a payment is declined or fails, customers will be notified via email to retry the transaction.

3. Security of Payment Information

• All transactions are secured using industry-standard SSL encryption.
• Raibros does not store full credit card numbers on our servers.
• Payment information is handled only by authorized payment processors in compliance with PCI DSS standards.

 

 4. Billing & Authorization

• Your billing address must match the address linked to your payment method.
• Raibros reserves the right to verify orders to prevent fraudulent transactions.
• Any discrepancies may result in temporary order hold or cancellation until verified.

5. Payment Issues & Failed Transactions

• If there is an issue with your payment, please check your payment method and retry.
• Contact your bank if the transaction continues to fail.
• For unresolved issues, our support team is available to assist.

6. Refunds & Reversals

• Refunds resulting from returned, damaged, or canceled orders will be issued to the original payment method.
• Refund processing may take up to 10 business days, depending on your bank or credit card provider.
• For refunds not received within 15 business days, contact our support team.

7. Fraud Prevention

• Raibros monitors orders for potential fraud or unauthorized activity.
• Any suspicious activity may require additional verification before processing orders.
• Customers are responsible for providing accurate and complete billing information.

Contact Information

Business Name: Raibros
Customer Support: 24/7 Chat Support available through our website
Support Hours: Monday to Friday, 9:00 AM – 4:00 PM (EST); Saturday & Sunday: Closed
Phone: +1 (786) 619-8154
Email: support@raibros.shop
Business Address: 7901 4th St N, Suite 300, St. Petersburg, Florida 33702, United States